News OneOS SiteCall Software Updates Uncategorized

The all new OneOS Mobile!

Introducing the Next Generation of OneOS Mobile: Streamlining Amusement Machine Operations

We’re excited to announce the latest version of OneOS Mobile, designed to make operations smoother than ever for businesses in the amusement machine supply industry. This update brings powerful enhancements that empower both field-based technicians and, for the first time, collection staff, ensuring a seamless and efficient workflow.

What’s New?

Built from the Ground Up & Now Cross-Platform

OneOS Mobile has been completely rebuilt from the ground up, ensuring that it remains modern, efficient, and easy to use. With this latest release, the app is now fully cross-platform, available on both Android and iOS, so all field-based staff can access its powerful features regardless of their device*.

Enhanced Service Job Management for Technicians

Field-based technicians have always relied on OneOS to complete service jobs efficiently. This update brings improved functionality, including:

  • Optimized Job Scheduling – Improved job assignment and tracking for faster resolution times.
  • Real-Time Status Updates – Keep teams informed with instant job progress updates including on-route and on-site status.

New Feature: Cash Collection Processing for Field Staff

For the first time, OneOS Mobile introduces a dedicated feature for field-based collection staff by combining our SiteCall collection system. This new functionality streamlines the process of collecting and reconciling cash, offering:

  • Easy Handheld Processing – No need to carry a laptop or tablet
  • Meter QR Scan– Reduce input errors by scanning QR codes on machine meter screens to accurately record each reading, no more manual entry!**
  • Fully Featured – All the existing features and functions of SiteCall have been ported to OneOS Mobile.

Why This Matters

With these latest enhancements, OneOS Mobile ensures that amusement machine operators can manage both service and cash collection with ease, reducing paperwork, improving efficiency, and boosting overall operational transparency.

Get Started Today

Upgrade to the latest version of OneOS Mobile today and experience the future of amusement machine management. For more details, visit vmasystems.com or contact our support team for assistance.

Stay tuned for more updates as we continue to innovate and improve your experience!

Important Notes

The new OneOS Mobile app does not yet include logistics or representative functions available in the existing version of the app, these will be introduced in the coming months.

The existing app is still available and has been renamed to OneOS Legacy on the Google Play store.

Due to restrictions in the iOS version connecting Bluetooth printers is not yet available, this is coming in the weeks ahead but you can still email collection receipts.

*Platform specific version availability is subject to approval by your employer.
** Available on machines that support the meter QR function

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