MDX Stream – Real-time Machine Monitoring

Introducing MDX Stream

MDX Stream devices plug into the BACTA port on your amusement machines and provide real-time information on play, earnings, status and technical faults. Using the MDX apps you can see your sited machines, know when they are accessed and by who; and receive important push notifications.

With visibility across your machine estate you can ensure your machines are available for play, free from faults and maximising your income. With real-time data you will see any potential issues with your machines before they are reported by the site.

Live Analytics

With MDX Stream you can see when your machines are most played, the denomination of credit from coin and note breakdown, helping to combat potential hopper starvation. You can see income from your whole estate or individual machines, showing cash take, pay-out amount and percentage performance, net earnings, hopper levels, refills and much more.

Security Features

MDX Stream captures SEC meter readings as well as all financial data, with the in-built collection function you have access to the most accurate figures when a collection is carried out. Your staff can log machine access using the device’s on-board RFID reader and tags, showing who attended collection and engineering events.


Stream devices are purchased on an individual unit basis for the hardware then require a subscription to the service which is charged on a device/month basis. The subscription provides unlimited access to the service and all the MDX apps.
Units are provided with all required cables and connectors to install the unit in a machine. 

Stream devices are priced at:


Per device
The service subscription is:


Per device/month
*Please note all prices are exclusive of VAT

To purchase devices please contact us


Access your data how you want with our apps for Windows, Android and iOS.

Introducing MDX

Today we are unveiling a new service to the UK gaming and leisure industry, our new data transmission service MDX.
The Machine Data Exchange (MDX) is a new open standard for organisations within the industry to transmit machine information between each other in a modern, fast and efficient way.

As well as the service itself we are also launching pre-built client software for retrieving data from the service and exporting it to a variety of formats including the AMEDIS standard, this allows companies to tap into the MDX service and receive data in the same format they may currently be using without any changes to existing internal systems. The windows client allows manual control of downloads whenever you need them while we are also providing a service to install that automatically downloads data periodically.

The MDX service is built into OneOS (our fully integrated machine management solution) so customers already using it can now transmit data directly to the MDX service.

The Windows MDX Client

The MDX Automated Download Service

We are also extremely proud to say we are offering this service free of charge to all industry professionals to use, yes that is right 100% free, so no more data transmission costs, or mailbox costs or software licences as with other data transmission software.

And finally, along with all of this we have a windows SDK available to software developers to allow you to build MDX into your products to access the service directly, all fully documented with sample code.

All you have to do to get your hands on the windows client or SDK is register with us to obtain a client KEY and you can do so by emailing us at or calling us on 0345 5278593.


GDPR Are your systems ready?

The new EU General Data Protection Regulation (GDPR) comes into force on May 25th 2018, this new governance means any business or person storing data on individuals or other businesses must comply with the new legislation. Information on the regulation can be found on various websites with some brief FAQ’s at

In short, if you store or transmit data about your customers you must take appropriate action to ensure that the data is stored and transmitted in a secure and safe way, you also have to be able to prove this – or risk being fined.

OneOS can help you ensure the data you send and receive to your company users such as sales representatives, collectors and engineers complies, with fully encrypted transmission and remote device storage. So the data is not only sent back and forth fully encrypted but is also stored encrypted on the device itself. Added to that OneOS stores financial data and passwords encrypted in the database itself.

Our new free MDX service for data transmission is also encrypted by default, so your customer data is sent to processing business in the most secure way possible. This is built into OneOS so no third party software is required that could compromise the data with non-secure submission methods.*

Does your current software provider offer this level of protection and security?
To find out more about how OneOS can help you be more GDPR compliant contact us on or call 0345 5278593.


*We can only guarantee fully encrypted transmissions with processing businesses using the MDX receiver software, we are not liable for 3rd party systems that do not use encrypted transmission.